Vaccines

We require (per state law) that all pets have their rabies vaccine up to date. We recommend having all other vaccines up to date as well.

Payment

Payment is to be made at time of service. Payment may be cash, check, or credit card. Returned checks will incur a $35 charge.

Cancellations / No Shows

Cancellation and rescheduling of an appointment, by the client, requires 24 hours notice to waive the cancellation fee. The fee is 50% of the grooming cost and will be required to be paid in order to reschedule. In the event of inclimate weather, a family emergency or any other uncontrollable circumstance, the groomer has the discretion to waive the fee within the 24-hour period.

It is considered a no show when the client is not available at the scheduled appointment time and does not contact the groomer to cancel or reschedule. If a client is marked as a no show this will incur the no show fee due to the loss of revenue caused by a no show. The fee is 50% of the grooming cost and will be required to be paid in order to reschedule. Please make every effort to call and cancel or reschedule when possible to avoid such situations.